Hello, we've had LSO functionality for a while but now wish to expand into the Virtual Learning Room delivery method. I'm uncertain how the instructor "starts" the VLR class that has been scheduled?
I have the following setup:
- course type D is delivery method 0014 - VLR
- course type D requires resource type R-instructor (D-A022-R), and is held by "me" as instructor (D-A026-P)
- event E is planned for 12:00 - 5:00pm today
- event E reserves instructor (E-A023-P)
- event E has one participant scheduled
Within the access period (20 minutes - set in IMG, table LSO_T77S0, setting R3VLR-VLRAP), I believe the learner clicks on "Start Now" to enter the room.
Where does the instructor start/launch this event from? If I go to the instructor's portal, "Manage Virtual Learning Rooms" page, I can click on "my" virtual learning room but I'm not certain that this is the actual one assigned to the event scheduled today from 12-5pm.
As well, the booked participant is hitting an Adobe Connect Pro error upon clicking the Start Now link from their learning portal - "the selected resource does not exist." Sounds like the instructor hasn't fully set up the event?
Am I missing a VLR setup step?
Thanks in advance,
Connie