Hello,
My idea or proposal would be using:
customer balance confirmation.
Do you know this functionality? Do you use for confirmation? Otherwise we could use it
for your purpose.
My understanding of your neeed is: You want to send a "reminder" to customer which should not be
made as "offical dunning in SAP with dunning levels" and you want this information in database be available.
Right?
So F.18 would be my hint.
all the best Erwin