This issue was never resolved. Although I opened a ticket with SAP they were not able to reproduce or resolve it. Seems there is no one left in SAP who really knows this product from a client side perspective. We gave up and provided the users a virtualized version (Microsoft Application Virtualization). This worked on most of the computers but caused new problems as there are other programs like the Adobe PDF Reader called by the DMS client that needed to be set up in this virtualized environment, too. Big mess - better avoid SAP Easy DMS if you can.
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