Hi, and glad to hear you are online 
With regards to the performance of the application, there are lots of factors at play, such as the device, the quality of the network, infrastructure, etc.
If you think that the poor performance is due to the application itself, then I would suggest to log a ticket with AGS in order for a more detailed analysis. Alternatively, you can try to reach out to the SCN community directly, perhaps requesting help from someone like Sam Ghasemi.
Good luck,
Ion Barbu