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Re: Manually Send Renewal Reminder

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Hi Burnell,

 

Other than email daemons and email configurations, mails can be restricted at mail message templates level also.

 

Please check the renewal reminder mail message template whether it  is set to 'sent' or 'delete'.

 

Also have a look in to processed messages whether any renewal reminder mails are being processed or not.

 

Regards,

Raj.


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