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Unable to login to S&OP via Excel

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Hi Colleagues,

I had to uninstall S&OP Excel add-in recently and now I need to install it again.

 

I downloaded the addin from Service Market Place, both the S&OP and S&OP in memory and installed it (only one was installed at a time).  The
install goes without any issues.

  

When I try to log in via Excel I get this message:

 

 

“Logon failed because this S&OP addin for Microsoft Excel is outdated.  Download and run the latest installer from your S&OP home page”

 

  I tried many variations of install such as logging off my computer after uninstall and logging back to install.  I tried with older zip install files I had from before.  Colleagues shared the zip files they had (which work for them) but don’t for me.

 

I tried creating new connections, and when I press ‘Look up Planning Area’, I’m able to select from a list of available planning areas.  But in the end I don’t get logged on due to the error.

 

I cleared Meta Cache

  

I had recently also installed DP Excel addin and later uninstalled it.  Wondering if that is causing some conflict.  Any thoughts? Suggestions?

 

Thank you –

  Kamala


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