Hi Inayathula,
I want to confirm again your requirement.
Example: Customer A has overdue invoice 1: 1,000USD; invoice 2: 2,000USD.
Currently, the system has 1 dunning letter for customer A with 2 line items, and total is 3,000USD;
or it only has 1 line with 3,000USD?
Your requirement: You want to have 2 dunning letters for customer A with 1 line item in each dunning letter?
Julie