Hi,
This is configuration issue, please check the ESR sender/Receiver interfaces and the associated
Sender / Receiver agreement and the associated communication channels are configured correctly.
Try to test the configuration using Test configuration / send a test message from RWB to this interface.
If the configuration is correct and you are facing the same issue. try to delete the ID configuration and recreate it.
Before re-creating the configuration, do cache refresh.
Regards
Bhargava Krishna