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Create followup transaction where source doc has only product category

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Hi all,

 

I have configured the system to allow creation of follow up sales order from opportunity. I have done all the necessary configuration relating to copy copy. When the opportunity has products, I was prompted the sales order transaction type for selection and all works well. However, if my opportunity only has product category maintained, I only get appointments and tasks list and the sales order transaction type that I created was not on the list. Is this standard or that there is something I can do with it with further configuration?

 

Appreciate any help on the above.

 

Cheers!

SF


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