Hi SAP BI gurus and experts!
We are facing a tough intermittent issue concerning report scheduling. From time to time, mostly on a weekly basis, scheduled reports are not sent via email to the recipients. We try to check on CMC if there's any error, but cannot find anything there - no error status or error message for any report instance. Most of the time, when we restart AdaptiveServer service, emails that had not been sent are then sent normally.
Does any of you have faced this issue before?
Could you tell us how we could see the status of the sent/not sent reports?
We are also checking the log, as described in this post Schedule report (log file) to see if we can find something there.
Are we checking the right places? Any ideas on what could be causing this behavior?
We are using SAP BI 4.0 SP9.
Thanks!!
Best Regards,
Luigi