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Re: Customizing Notifications to handle incident reporting with SAP Personas

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1.       The template they fill should be stored in the long text of the Notification in exactly the same way as they are filling in the template. For this, can I use standard text or any other feature?


You can use standard long text to fill the template. Try QQMA0025 PM/SM: Default values when adding a notificationuser exit to get the template details while creating notification.


2.       I want to use SAP Personas in front end.


Make more clear about this query. If you want to use Person Responsible & other partners in notification, use Partner Determination Procedure for the notification.


3.       A separate notification is allocated for reporting any safety incidents. I dont see this as an issue.


Skipping this as there is no issue.


4.       A workflow trigger to certain group of people in the Lotus notes informing on this.


Discuss with ABAP & Workflow consultants to trigger the mail. Its small development.


5.       A group wide reporting. I dont see this as an issue.


Skipping this as there is no issue.


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