Hi Amber
In your system (drive letter)\usr\sap\sid\devmsgxx\exe\ find the SAPStartsrv.exe.new & SAPStartsrv.exe
1. rename the file name from SAPStartsrv.exe to SAPStartsrv.exe.old and
2 rename the file name from SAPStartsrv.exe.new to SAPStartsrv.exe
Check the SAP service status
Before doing this make sure that your Windows OS issues are resoled
BR
SS