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Re: Create document in SAP CRM Interaction Center

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Filling Word templates using web services is a standard tool. It can be enhanced with a custom logic using additional fields and BAdI implementation.

 

Regarding your main question. You have to use GDCOIC as a business object, "Virtual Object for IC Web" as a main object (GDCOIRoot) and CRMIC_DEFAULT as a component. This is described in 3.6.3 Defining Web Services chapter of mentiond C4A building block. And you may refer this discussion too: Re: Template designer and WebService


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