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Getting run time error for multiple counter plan

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Hi Friends,

 

Its very critical issue,wherein i am getting run time error for multiple counter plan.


Explanation:While try to change the Call horizon or scheduling period of the counter based plan through IP42 or IP15,systam allowing me to change the data but while saving also i am getting "Maintenance plan has changed" message and once come to the back of the transaction instantly i am getting pop up window saying that "Express document get terminated".However we have been maintaining copy of this data in another client wherein we are not getting any Run time error.

Please find the screen shots for your reference and please let me know how to fix the issue.

 

Regards,

Srinika


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